Privacy Policy

Effective Date: December 3, 2024

At SmartLockkGuard, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.smartlockkguard.com. By accessing or using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal information that you provide directly to us when using our website, such as:

  • Contact Information: Name, email address, phone number, billing address, and shipping address.
  • Payment Information: Credit card details, billing information, and payment history.
  • Account Information: Username, password, and any preferences you set on your account.
  • Usage Data: Information about how you use our website, including IP address, browser type, device information, and browsing behavior.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Orders: To process payments, fulfill orders, and manage customer accounts.
  • Improving Customer Experience: To enhance the functionality of our website, personalize your shopping experience, and provide customer support.
  • Marketing Communications: With your consent, to send promotional emails, newsletters, or special offers.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third-party service providers to assist with business operations, such as:

  • Payment processors: To process your payments securely.
  • Shipping partners: To fulfill and deliver your orders.
  • Analytics services: To help improve our website and marketing efforts.

We ensure that all third-party service providers adhere to privacy and security standards.

4. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures, including encryption technologies, to protect your data from unauthorized access, disclosure, alteration, or destruction.

However, no data transmission over the internet can be guaranteed to be 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience and improve the functionality of our website. Cookies allow us to remember your preferences, analyze trends, and gather information about how users navigate our site.

You can manage your cookie preferences through your browser settings, including disabling cookies, but please note that doing so may affect the functionality of the website.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of your personal information that we hold.
  • Correction: You can request corrections to any inaccurate or incomplete data.
  • Deletion: You can request that we delete your personal information, subject to any legal obligations.
  • Opt-out of Marketing: You can unsubscribe from marketing emails by following the instructions provided in each email or contacting us directly.

To exercise any of these rights, please contact us at info@smartlockkguard.com.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 13, we will take steps to delete the information as soon as possible.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will post the revised version on our website and update the Effective Date at the top of this page.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us using the following information: